Privacy Policy

We collect information to provide better services to all our learners. The types of information we collect depend on how you use our platform.

Information You Provide

When you create an account or use our services, you may provide us with:

• Account Information: Name, email address, password, and profile photo.
• Payment Information: Billing address and payment method details (processed securely via our payment partners).
• Learning Data: Course enrollments, progress, quiz answers, and assignment submissions.
• Communications: Messages you send through our support channels or community forums.
• Profile Information: Profession, learning goals, and academic background you choose to share.

Information We Collect Automatically

When you use our platform, we automatically collect certain information, including:

• Usage Data: Pages visited, features used, search queries, and time spent on content.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Log Data: Access times, referring URLs, and error logs.
• Location Data: General geographic location derived from your IP address.

We use the information we collect to:

• Provide, operate, and improve our services and platform.
• Process transactions and send related information including purchase confirmations and invoices.
• Send administrative messages such as account notifications and security alerts.
• Personalise your learning experience based on your goals and progress.
• Respond to comments, questions, and requests for customer support.
• Send promotional communications about courses, certificates, and offers (you may opt out at any time).
• Monitor and analyse trends, usage, and activities to improve our platform.
• Detect and prevent fraudulent transactions and other illegal activities.
• Comply with legal obligations.

We may share your information with:

Service Providers

We share data with trusted third-party companies that help us operate our services — such as cloud hosting providers, payment processors, email delivery services, and analytics platforms. These providers are contractually obligated to use your data only to perform services on our behalf.

Educational Partners

When you enrol in courses offered by our university or enterprise partners, we may share your enrollment status and completion information with them to issue certificates or verify credentials.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of Academy, our users, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before such a transfer occurs.

We retain your personal information for as long as your account is active or as needed to provide you services. You may request account deletion at any time.

We take the security of your personal information seriously and implement industry-standard measures to protect it, including:

• Encryption: All data transmitted between your browser and our servers is encrypted using TLS 1.3.
• Access Controls: Employee access to personal data is restricted on a need-to-know basis.
• Regular Audits: We conduct regular security assessments and penetration testing.
• Incident Response: We have procedures in place to handle data breaches promptly and notify affected users.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we erase your personal data ("right to be forgotten").
• Portability: Request your data in a structured, machine-readable format.
• Restriction: Request that we restrict processing of your information in certain circumstances.
• Objection: Object to our processing of your personal data for direct marketing.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact our Data Protection Officer at privacy@academy.com. We will respond within 30 days.

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. For full details, please read our Cookie Policy.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our service may not function properly.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@academy.com.

Academy operates globally. Your information may be transferred to — and maintained on — computers located outside your country where data protection laws may differ from those in your jurisdiction.

When we transfer personal data from the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top.

We will also notify you via email or a prominent notice on our platform at least 30 days before any material changes take effect. Your continued use of the platform after the effective date constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please reach out: